Customer case: Digitalization of training management at the Univers des Langues

The Univers des Langues of Nantes is part of a network of training centers existing since 1993, specializing in the accelerated learning of LANGUAGES.

Anne-Laure Paris took over the company in January 2020. She is director of the Univers des Langues Language Center in Nantes.

Lydie Girard is administrative manager.

The trigger during the first birth

The Linguistic Universe, like many training centers, involves a lot of daily administration, especially because the requirements linked to Qualiopi certification…

In January 2020 the entire company ran 100% on paper, there were paper archives everywhere, nothing was computerized.

With the 1^AND confinement, it was necessary to start digitalization, both for trainees and in the field of training management.

They took this period as an opportunity to reinvent themselves!

What were the daily difficulties?

With administration handled on paper and Excel files, a lot of time was wasted.

Furthermore, this whole process did not lend itself well to distance learning for their training.

Consequences:

• There is no time for business development
• A significant obstacle to growth

Why be supported by Digital’Ease & Vous?

Anne-Laure : « We couldn’t make up our minds, it was difficult to find our way among all the solutions proposed. »

Lydia : « It was also important to make a diagnosis in relation to the company’s starting point, objectives and means; For it to be a solution adapted to our real needs and truly effective in our daily lives. »

How did the collaboration with Digital’Ease & Vous go?

Anne-Laure: « « It all started with a first interview with Digital’Ease and you who «embraced» our themes.

Digital’Ease et Vous supported us in defining our essential needs and in selecting the most appropriate solution, to save time, gain reactivity, gain efficiency in the management of administrative processes but also gain reliability and data consolidation. »

Lydia : « Various solutions have been proposed

We chose one, which we worked on through sessions with Digital’ease & Vous every 15 days and between sessions individually to move forward. »

What was the proposed solution for training management?

• Choose an instrument suitable for the Univers des Langues
• Implementation of the tool with Univers des Langues
• Training and continuous improvement so that Univers des Langues is autonomous in its evolution with the new tool.

Today Anne-Laure and Lydie work on Digiforma.

Digiforma was chosen among 3 solutions because it achieved two main objectives in the best quality-price ratio:

• First of all, a significant time saving thanks to the digitalisation of training management.
• Then an acceleration of the commercial approach by exploiting customer relationship management functions.

They were immediately involved in the new daily tool and integrated good practices thanks to the work sessions with Digital’Ease and You.

What is the difference with Digital’Ease & Vous?

Digital’Ease & You does not sell any products.

It is a consultancy company and training organization specialized in supporting the digitalisation of businesses. We are not affiliated with any software publisher.

We will search and select the most suitable digital tools, based on the real needs of the company.

Anne-Laure and Lydie were guided through their digital journey and implemented a professional solution.

Lydia : “Without your support we would have gone in all directions, we would have tinkered”

Anne-Laure : “We would have wasted time without achieving the objectives we had set ourselves”

What are the first results?

In terms of payroll, the new process makes their lives easier!

All information has been entered:

• Distance learning in compliance with quality constraints
• Ease of production and sending of training offers (time saving)
• Administrative time freed up for the seller

Lydia : “Just click to find everything, it’s ideal! »

Anne-Laure : “We can hold distance learning courses while respecting administrative constraints, in terms of digital signature.”

“We also save a lot of time in establishing quotes and responding to requests”

The beginning of a new story….

Since the week the tool launched, Lydie has been able to publish a training program and contract in just a few clicks for a professional client.

Lydia : “We were well guided. The diagnosis was well made. In the end we get something that fits us perfectly and is really effective for our business. »

Anne-Laure : “We recommend that training providers do not hesitate to ask for support. Naturally it is an investment in terms of time and costs. but there is a real return on investment. »

As Univers des Langues, if you want to save time every day and automate your administrative and business processes, book a moment to talk to us!

To find out more about Digiforma: the Technical Report on the Digiforma LMS.